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Glover, Donna, President Binghamton chapter HLAA
(607) 427-0186
Email: donnaker[at]verizon[dot]net

GET IN THE HEARING LOOP to Take Place on June 12,2014 at Johnson City Senior Center
June 12, 2014 – Binghamton, NY - The Hearing Loss Association of Binghamton, Inc, is presenting Juliette Sterkens, AuD, HLAA National Hearing Loop Advocate to raise hearing lose awareness and to demonstrate how assistive listening systems benefit everyone in small and large group venues. On Thursday, June 12, 2014, 5:30 to 8:30 pm, the program will be held at The Johnson City Senior Center, 30 Brocton Street, Johnson City and includes light fare.

One in ten persons in the United States has a hearing loss. The goal of the program is to understand how assistive listening systems meet the needs of people with hearing loss and how to utilize telecoils and hearing loop technology to meet ADA requirements.

The program applies to business, education, entertainment, theater, houses of worship, and municipal government representatives and t-coil users. It’s a proven fact that hearing loop use improves attendance satisfaction, will make attendees happier and insure repeat business! Telecoils connect users to their community and telecoil/loop technology is emerging as the most-loved, user-friendly choice for hearing aid and CI users of all ages.

Attendees will have the special opportunity to meet and hear Juliette Sterkens, Au.D., national spokesperson for the American Academy of Audiology/Hearing Loss Association of America “Get in the Hearing Loop” (GITHL) campaign. Hear highly successful personal practice experiences and how connecting to the hearing loop program enriches the lives of hearing aid and CI users.

The Hearing Loss Association of America strives to open the world of communication to people with hearing loss by providing information, education, advocacy and support. The Binghamton chapter provides resource information for installation of hearing assistive listening systems in public places, leadership training, and presentations on coping skills and other issues related to hearing loss.
The program will be looped and captioned. Certificate of attendance will be provided for CEU credits. Attendees are asked to pre-register by contacting donnake[at]verizon[dot]net for the free event.

What is HLAA Doing for You

In June 2002, HLAA former HLAA hosted a meeting here in the national office, attended by one of the FCC commissioners, Kathleen Abernathy, her staff, and other consumer groups, to raise our telecommunications concerns.

The outcome of the meeting is as follows:

CAPTIONING: FCC contacted the National Association of Broadcasters and the National Cable and Telecommunications Association regarding their captioning education efforts. They responded that they are committed to full compliance and are working with their members to make it happen.

If you have captioning problems on CABLE TV and do not receive adequate response from an individual CABLE company please email Diane Burstein or Jill Lukett They will contact the system directly to help you resolve the problem.

INTERACTIVE VOICE RESPONSE (IVR) SYSTEMS: (the telephone menus we all hate
so much) The FCC will meet individually with the top five IVR providers to talk with them about rules for developing IVR systems to make them accessible to people with hearing loss. HLAA has been participating in a forum set up to address the IVR issue.

HEARING AID COMPATIBLE WIRELESS PHONES: "Try before you buy." Sprint and AT&T now allow phones to be tested in their company owned stores.

All companies have a Section 255 access representative. You should contact the representative in advance of a store visit, to see if they can ensure "try before you buy" at a specific location. To get the Section 255 company contact list go to

Affordable pricing plans for digital wireless phones. There are not many available for the phones we can use. Contact the company Section 255 rep to see if they can give you more plan options.

To make a complaint, or follow up on one, the FCC has a dedicated person to help you. Contact Jenifer Simpson by phone at 202-418-0008 or 202-418-0034 TTY or email

Thanks to Commissioner Abernathy for her taking a particular interest in disability access to telecommunications

New York State HLAA Convention

Niagara Falls, NY--Consumers, professionals and students will gather in Niagara Falls to mark the fall conference for the New York State Association of Self Help for Hard of Hearing People (NYSA of HLAA) October 11-13, 2002.

The Conference will be held at the Holiday Inn Select, 300 Third Street, in Niagara Falls. Registration for the conference is required.

Assistive listening systems, sign language interpreters, and real-time captioning will be available throughout the conference to provide communication access to all attendees.

Jeannette Kanter, conference chair, said, “If you have a hearing loss, or you know someone with a hearing loss, it’s a weekend you won’t want to miss!”

Nearly 28 million people in the United States have a hearing loss; approximately 1.5 million in New York State.

Florence Butler, president of NYSA of HLAA, said: “When people lose their hearing, or their children or parents lose their hearing, they often have no idea what to do or where to find the information they need to cope with their loss. HLAA was brought to life to help people with hearing loss find the information they need.”

The NYSA of HLAA Conference provides an opportunity for people with hearing loss, their friends, family, professionals in the field of hearing loss, and students to learn more about the issues that surround hearing loss, to network, and to have a great time.

Sue Miller, conference co-chair said, “The Conference is a wonderful opportunity for people with hearing loss to get together, to relax in an environment that caters to their hearing needs. Not only do people learn from the workshops, but we can also relax and enjoy ourselves, too!”

HLAA was founded in 1979 by Howard “Rocky” Stone. When Stone became hard of hearing more than 20 years ago, he quickly learned there were few direct services provided to people with hearing loss, and no support groups specifically for people who were hard of hearing. Stone changed that by founding HLAA.

Today, HLAA is a volunteer organization of hard of hearing people, their relatives and friends. It is a nonprofit, non-sectarian educational organization devoted to the welfare and interests of those who cannot hear well. Starting inauspiciously from Stone’s basement 23 years ago, it has grown to 250 chapters across the county, some 20,000
individual members, uniting people with the common goal of improving the quality of life for all people with hearing loss.

The NYSA of HLAA, established in 1995, seeks to reach out to people with hearing loss across the Empire State. Marcia Dugan, former president of the board of trustees of the national HLAA organization said: “There is nothing like HLAA nationally, and certainly nothing like NYSA in New York State. No other group provides the kind of education,
advocacy and friendship that HLAA provides its members.”
Dr. Paul Dutcher, well-known Rochester otolaryngologist, will offer the keynote address on Cochlear implants, tinnitus, and Menieres disease.

Three manufacturers will talk about the latest hearing aid technology. A panel of experts will present ways to advocate for oneself when traveling, in places of worship, in hospitals, and when involved in grassroots legislative advocacy.

On a lighter vein, Beth Ann Rejonis will present a session on dance music therapy.

In addition, there will be an all day “Internet Cafe” to teach people the basics of using computers and “surfing the net.”

Special programs for parents include two workshops: “The Balance between Disability Rights and Parental Responsibilities” presented by Bruce Goldstein, well-known Buffalo attorney, and a panel of parents of hard of hearing children moderated by School Psychologist Suzanne Till.

Another popular feature of the conference is the exhibit hall with the latest in innovative technology including hearing aids, assistive devices, telephones, and services.

The Saturday evening banquet will feature a live performance by Canadian actress and advocate Gael Hannan, who combines humor and drama to offer a powerful insight into hearing loss, a condition that often is difficult to describe.

Sunday morning following a short annual meeting, conferees will hear from Donna Sorkin, vice president of Cochlear America.

Rounding off the weekend’s educational fare will be a research symposium titled “Protecting the Ear from Damage Due to Drugs” presented by Dalian Ding, Research Assistant Professor in Communicative Disorders & Sciences at the University of Buffalo, and Dr. Orin Kaufman, author of many articles on health care access.

The Conference begins Friday, October 11, at 6 p.m. and concludes on Sunday, October 13, at noon.